Refund Policy
Short version: if Unlimited isn't worth it to you, write within 7 days of a payment and you get all of it back. No questions, no forms.
Any payment: 7 days, full refund
Within 7 days of any Unlimited payment, first or renewal, email hello@surfaceagain.com from the address you bought with and say you want a refund. We refund the full amount and turn off the key. You don't need to give a reason.
After 7 days
Payments older than 7 days aren't refunded. You can still cancel any time, and your key keeps working until the end of the period you paid for.
If Surface Again stops working
If a Gmail change stops Surface Again from working and we can't fix it within 14 days, you can ask for a refund of the unused part of your current period, whenever you bought it.
How refunds are paid
Refunds go back to the card or account you paid with, through our checkout partner. They usually appear within 5 to 10 business days, depending on your bank.
Where you have more rights
Some countries give you a right to cancel or a refund beyond this policy. If yours does, those rights apply on top of this policy, not instead of it.
Contact
hello@surfaceagain.com. A person answers, usually within a day.